Archive for March, 2008

Resolving Conflict with Style: No Bull!

March 5th, 2008

The Thomas-Kilmann Conflict Mode Instrument identifies an individual’s preferred style (behavior) for dealing with conflict. The five styles are determined by combined assessments of one’s assertiveness (desire to satisfy his own concerns) and one’s cooperativeness (desire to satisfy the other’s concerns).

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Engaging in Conflict … Resolution, That Is

March 3rd, 2008

Conflict resolution is a fairly vibrant collection of processes and procedures. It is more and more in demand as a standard management skill and an organizational process.

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