Get ready to gather opinions…

The answer to that question starts when you determine if you want that engagement to change.

Observe
what goes on in your business. Identify signs you see that indicate
strong engagement. Identify signs that indicate a lack of engagement.

Then get ready to gather opinions. From whom?

Ask yourself.
Ask your managers.
Ask respected customers.
Ask employees.
Ask those totally unattached to your business.

So, what questions do you ask to get those opinions? Construct [...]

What does employee engagement mean to your business? We’re not talking “what’s the value of employee engagement?” We’re talking what does it