April 29th, 2010
This week’s first posting explored why you need special meetings to define or refine your business culture around employee engagement. The second posting looked at how to make specific preparations for those meetings.
Today’s posting distinguishes three audiences for your meetings. We’ll look at reasons to keep them separate. We’ll offer suggestions for when you have to bring them all [...]
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Tags: Communication, Employee Engagement, Executive, Leadership, Management
Posted in Culture, Culture to Engage, Employee Engagement | No Comments |
April 20th, 2010
It’s better to build the value of employee engagement into the business culture than to tossĀ training programs at the employees.
Building a culture of engagement involves the top three levels of an organization: executives (labeled authority), leaders (personal influence), and management (employee direction/development). Today we look at the executive responsibility. Tomorrow, the leader’s. Thursday, the manager’s.
Business [...]
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Tags: business culture, Communication, Employee Engagement, Executive
Posted in Communication, Culture, Culture to Engage, Employee Engagement | 3 Comments |
April 8th, 2010
Admittedly, the prime source of this posting is a posting by Dev Patnaik among Fast Company’s Expert Designers blogs. Patnaik is CEO of Jump Associates, a somewhat see-it-differently strategy firm. But, hey, they’re in San Francisco!
More importantly, for this post, Dev Patnaik’s “2009 book Wired to Care: How Companies Prosper When They Create Widespread Empathy, makes [...]
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Tags: business culture, Customer Empathy, Employee Engagement
Posted in Culture, Culture to Engage, Employee Engagement | No Comments |