Last posting took a first look at the CORE of Employee Engagement Culture. This posting bites deeper into the fruit of that culture.
I hope you will comment! That leads to sharing thoughts, ideas, arguments, opinions. And that leads to conversations. And wisdom.
If you and your organization hope to build a culture stimulating employee engagement, communication cannot escape your critical attention. It contains too many aspects. No matter how expertly and excellently you and your personnel communicate, there is always room for, value from, and improvement thanks to doing it even better. Consider that communication involves expressing, listening, monitoring, editing, reframing, retaining, verifying, asking, answering, clarifying and more.
Communication Question: Which area of your communication would you most enjoy improving? Is this the area that most needs improvement?
Managers and supervisors do not engage their employees. Employees engage themselves. Managers and supervisors can (and should) give employees abundant opportunity to engage. That engagement, please remember, can be in any of several related areas, and all such engagement benefits the business: job, career, company, networking, community and possibly more. You can make available even more opportunity forums to increase the likelihood of real employee engagement.
Opportunity Question: Are you willing to introduce and implement one new engagement opportunity forum every month for the next three months? The next six months? The next 12 months?
Just as engagement causes performance improvement, fear causes some to avoid engagement (and improvement). Fears of failure, the unknown, and no positive reinforcement start the list. My clients are teaching me the list goes on (and on!) from there. Resources assist your employees in getting past those fears. By having information, assistance, equipment, instruction, tactics and techniques immediately at hand, employees find it easier to get past such fears.
Resources Question: How might you configure a line item in your budget for "employee engagement resources"?
Certainly C, O, and R of CORE offer encouragement in and of themselves. This encouragement component is icing on the cake. Encouragement–formal and informal; spoken, written, and demonstrated–keeps your (and your company’s) commitment to engagement in the front of everyone’s mind. Hit and miss invigoration says, "This isn’t so significant" too loudly. Encouragement should be continuous. Continuous encouragement requires self-awareness coupled with advance planning.
Encouragement Question: What are your skills at encouraging individuals? At encouraging teams?
Communication. Opportunity. Resources. Encouragement. These are seeds from which to grow your Employee Engagement Culture. They are tools with which you promote rapid and healthy growth of the culture. And not finally they are nutrients that allow your culture to continue and to thrive.
Tags: Communication, employee, Employee Engagement, Encouragement, inspiration, invigoration, manager, Opportunity, Performance, performance improvement, Personnel, Resources, supervisor
