http://www.wrightresults.com/blog/employee-engagement/2008-07-22/and-the-winner-isculture/ Building better employee engagement Wed, 04 Jan 2012 20:34:44 +0000 http://wordpress.org/?v=2.9 hourly 1 http://www.wrightresults.com/blog/employee-engagement/2008-07-22/and-the-winner-isculture/comment-page-1/#comment-57 Tim Wright Thu, 24 Jul 2008 21:50:02 +0000 http://wrightresults.com/wordpress/?p=423#comment-57 Scot, My belief is that effective culture is defined and implemented by the top of an organization. Open forum discussion (ie, a leadership retreat) among the business's leaders can set the scope and structure of the culture. The next step--equally critical--is communication of the culture to the management team. That communication must be both broad and specific. It must contain the culture's purpose, the values on which the culture will be based, and the attitudes/behaviors that will manifest those values. Third, managers adapt their management skills/styles (if necessary) to insure they are "managing to the culture." For example, if the culture is based on commitment to customer loyalty, managers should not manage with expense reduction as their #1 priority. This is just a short-hand version of a shortened look at how culture comes to be and makes a difference regarding a business's success. Thanks for asking. Tim Scot,
My belief is that effective culture is defined and implemented by the top of an organization. Open forum discussion (ie, a leadership retreat) among the business’s leaders can set the scope and structure of the culture.
The next step–equally critical–is communication of the culture to the management team. That communication must be both broad and specific. It must contain the culture’s purpose, the values on which the culture will be based, and the attitudes/behaviors that will manifest those values.
Third, managers adapt their management skills/styles (if necessary) to insure they are “managing to the culture.” For example, if the culture is based on commitment to customer loyalty, managers should not manage with expense reduction as their #1 priority.
This is just a short-hand version of a shortened look at how culture comes to be and makes a difference regarding a business’s success.
Thanks for asking.
Tim

]]> http://www.wrightresults.com/blog/employee-engagement/2008-07-22/and-the-winner-isculture/comment-page-1/#comment-58 Scot Herrick Wed, 23 Jul 2008 19:32:04 +0000 http://wrightresults.com/wordpress/?p=423#comment-58 How would you suggest employees or the management team change a culture? How would you suggest employees or the management team change a culture?

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