Comments on: Employee Management: Been There, Dunn That?

By: David Zinger

David Zinger — Thu, 30 Oct 2008 01:34:24 +0000

Tim,
I have a session on Performance Management on Friday. My message was similar to this and it was good to get confirmation of the key of engaging communication. I teach a two day course in crucial conversations: how to talk about high stakes issues, with differing opinions, and strong emotions. I am finding that it is becoming more and more focused on performance.
David

By: Tim Wright

Tim Wright — Tue, 28 Oct 2008 16:01:58 +0000

Gopal,
Thank you for the compliment, and I’ll pass it on to Kris. All I did was ask the questions (and know a savvy guy to ask!).
Communication is the fundamental key to management success. Certainly coaching is a critical application of that skill.
I’m glad you’re here for the first time, and I welcome you back any time. You may wish to click the “Communication” category, where you’ll see lots of previous postings along this line.
Tim

By: Gopal Shenoy

Gopal Shenoy — Tue, 28 Oct 2008 15:48:10 +0000

Excellent article Tim. Recently there have been so many articles in the media including the Wall Street Journal how one has to get rid of performance reviews. I think the key point some are missing is that the problem is not with performance reviews (it is only a tool) but the lack of communication between the managers and the employees.
I think Kris hits the nail on the head when he says that managers have to be trained to be coaches to make sure their employees succeed. Unless managers understand that their success is determined by their employee’s success, no matter what performance management tool you put in place, it will not succeed.
BTW, first time I am reading your blog, I will be reading it more frequently. Thanks once again.