20.22
What better day to focus on satisfaction than the day after Thanksgiving?
And not just thanks to filled bellies!
When one engages in her work, her assignment, her team project, she experiences a sense of satisfaction. “I feel good that I can make something happen.”
Investing one’s time, energies, wisdom, skills, and/or creativity produces a feeling of reward. “I get a good feeling, a sense of positive results, from the effort I’ve put forth.”
Part of that reward is self-worth. “I put forth my strengths and abilities. I accomplished something. I made a difference for my self.”
Satisfaction is a feeling of reward. Feelings of reward motivate repeat behavior. Therefore, the more you keep accurate satisfaction in the front of employees’ minds, the more satisfaction they will seek.
- Give every employee a calendar, journal or plain notebook. Encourage them (repeatedly) to make notes of whatever satisfaction they derive from a day’s efforts.
- Include “How I’m satisfied…” and “What satisfies me…” discussions on staff meeting agendas or for informal at-lunch discussions.
- Include brief interview statements of employees’ work-satisfaction in newsletters and blogs.
Please add your comment for other ways to encourage and generate increased employee satisfaction…that produces greater engagement.
