Employee engagement drives business performance. Successful businesses are intent on improving their business performance. We might say that a continuous goal is performance intensity.
Here’s a simple truth: the number of employees in your company who are fully engaged in their work drives your business performance. Here’s another simple truth: the quality of their individual engagement in their jobs, their team success, and your company’s vision and goals drives your business performs. Concerning business performance, you want more employees engaged (quantity) and you want more engagement from those employees (quality).
I’ve offered this definition of Employee Engagement before:
The investment of an individual’s time, energies, wisdom, skills, and creativity
in his job, his team, his company’s goals, and his career.
Engagement drives performance. Engagement by the different levels in an organization drive one another. That’s the reason for the gears graphic above.
- Leadership engagement. Leaders of a company must demonstrate the engagement they expect from all employees, themselves included. This means they have to invest in determining critical business factors such as values, purpose, vision, strategy.
- Management engagement. Managers must evidence their engagement in conveying the company’s values and vision to employees. As well, management must effectively engage in directing and developing employees’ performance.
- Team engagement. Most work in today’s industries is performed by teams. The individual employee engages in her specific job as relevant to the team of which she is a member. Individual engagement directly links to team engagement. Such engagement is committing time and energy, skills and wisdom, and creative approaches for the fulfillment of specific function and assignment.
Each level’s engagement drives the other two. At the same time, each engagement level drives a specific performance: strategic, operational, and team. More on that later!
And if you wonder about that red gear in the center…check back next week!