Wright Results » Expectations

Focus on consistency

admin — Tue, 09 Nov 2010 06:28:56 +0000

7/22.

Consistency is a sine qua non support factor. Consider the positive impact of consistent experience regarding one’s

Job requirements. Performance expectations. Manager’s attitude and support. Company policy, practice and ethics.

But, putting an employee up against inconsistency undermines his ability and willingness to engage in doing his job and doing it well. Suppose he:

Is expected to produce quality services, yet gets reprimanded for not managing expenses. Reports to a manager who promises empowerment and independence, [...]

Employees. Now We’re Talking the Real C.O.R.E. of Engagement

admin — Thu, 19 Mar 2009 17:00:00 +0000

Two previous postings have offered suggestions to leaders and managers regarding the C.O.R.E. of Engagement. This posting saved the best for last.

Where’s the Chicken? Who’s Got the Egg?

admin — Tue, 26 Aug 2008 20:25:19 +0000

Which comes first: employee engagement or one's sense of purpose?

Culture Eats Strategy Every Day of the Week

admin — Fri, 18 Apr 2008 19:27:29 +0000

What are expected of leaders when it comes to implementing continually a culture of engagement? How do we want those leaders to engage in those expectations?

5 Secrets about Expectations and Engagement

admin — Mon, 21 Jan 2008 09:32:00 +0000

So, enjoy these ways to help your people get engaged in their work, its nitty gritty, and its relevance to the entire organization. Do that by working with each individual so she knows clearly what she is expected to be engaged in.

Resourceful Engagement

admin — Thu, 15 Nov 2007 21:48:06 +0000

On October 19 (What Happens When…)I listed 5 ways an organization (specifically, its managers) can stimulate and improve employee engagement. (Previous postings for the first 4 can be accessed: 1, 2, 3, 4)

Now let’s elaborate on #5:

Tools and resources (including education) are made readily available for the employee to initiate her/his individual improvement.

We start with the assumption that everyone desires to improve performance…continually. Yet we know not [...]

What’d You Expect?

admin — Mon, 29 Oct 2007 05:09:00 +0000

A few postings back (10/19/07) I maintained that an organization’s Engagement Culture promotes and increases its employees’ engagement. It does this by applying at least 5 practices. I promised techniques/suggestions for each of those practices.

Here’s the 3rd of the 5 ways an Engagement Culture builds greater employee engagement:

An employee is provided clear information of her job’s, manager’s, and organization’s expectations.

First of all, this information is likely already in your "toolbox" and you don’t need it.

Second, you have so much [...]

What to Say?

admin — Fri, 26 Oct 2007 23:58:34 +0000

Let’s look at another of the ways an Engagement Culture actually increases each employee’s engagement in her/his performance. (From the previous post, What Happens when….)

A manager communicates continuously and for a variety of reasons (work and not work) with the employee.

The idea of a manager/supervisor making time available "just to talk" to staff may seem contrary to a less talk, more action policy. But if more talk produces more action towards improved engagement, enhanced performance, greater results [...]