Wright Results » customers http://www.wrightresults.com Building better employee engagement Tue, 27 Jul 2010 14:32:13 +0000 http://wordpress.org/?v=2.9 en hourly 1 How’s the customer different in 2010? http://www.wrightresults.com/blog/2010-01-27/2010customera/ http://www.wrightresults.com/blog/2010-01-27/2010customera/#comments Wed, 27 Jan 2010 14:49:44 +0000 admin http://www.wrightresults.com/?p=1920 Top SecretAlmost a month into 2010 and it’s not top secret the nature and behavior of customers is shifting.

Granted, the change is only by degree and may not seem major. However, it’s an evolution destined to continue (increase?) throughout this year and probably the next.

If you’re committed to engaging your customers–not to mention engaging your employees– consider these factors and their effect [...]]]> http://www.wrightresults.com/blog/2010-01-27/2010customera/feed/ 0