November 29th, 2007
Managers see their people get the job done. Managers direct their units or teams to fulfill their responsibilities. When managers do their jobs, teams fulfill their assignments. When teams fulfill their assignments, the organization achieves its purpose.
That makes the manager’s role seem simple. It ain’t necessarily so.
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Tags: Development, Employee Engagement, engagement, improvement, Leadership, Management, manager, ownership, performance improvement
Posted in Development, Employee Engagement, Leadership, Management, Performance, Personnel | No Comments |
November 27th, 2007
Dianne Durkin’s article in November Chief Learning Officer provides explicit ways to generate a corporate culture that stimulates employee engagement. Her premise is that employee engagement produces loyalty from employees and customers.
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Tags: customer, Development, Employee Engagement, engagement, Leadership, loyalty, Management, satisfaction
Posted in Development, Employee Engagement, Leadership, Management, Personnel, Retention | No Comments |