Manager → Management Style → Engagement → Success

The above sequence pretty much says it all. And more often than not business owners look at that sequence on the back of my business card and nod their heads. Sometimes they even say, “That’s what every business needs to remember.”

Then they focus on what they hope will contribute to success but which too often has nothing to do with managers, their style, or employee engagement.

Here’s the case made simple:

Success comes from employee [...]